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Frequently Asked Questions

Here are some of the most common questions our customers ask. If you have a question that is not listed here, feel free to contact us.

An eSIM is a digital SIM that allows you to activate a cellular plan from a carrier without having to use a physical SIM card. eSIMs are supported by most major carriers worldwide.

To activate your eSIM, you need to scan a QR code that we provided to you. You can also manually enter the activation code if required.

Most modern smartphones support eSIM technology. Check with your phone manufacturer to see if your device is eSIM compatible.

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